Terms of use

ONDAhousing PMS S.L.- ESB25857855 – Av/España 5 25620 Tremp (Lleida), Spain

ONDAhousing PMS S.L. requires that all persons or entities visiting any ONONDAhousing PMS S.L. Sites on the World Wide Web (“Sites”) agree to the following terms and conditions.  By accessing a Site, you confirm your agreement to and acceptance of these terms.

Use of Information
Unless otherwise specified, copyright in all copyrightable subject matter on any Site is owned by ONDAhousing PMS S.L.. To the extent that ONDAhousing PMS S.L. have the right to do so without compensation to third parties, and except for materials or information specifically provided under other terms, ONDAhousing PMS S.L. grants you permission to copy or otherwise download from any Site, information and materials (including related graphics), provided: 1. The materials are for internal, non-commercial use only, and 2. Any copies of materials or portions thereof must include the copyright notice specified on the Site.

If attribution to ONDAhousing PMS S.L. is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of ONDAhousing PMS S.L..

Documents posted by ONDAhousing PMS S.L. on a Site may contain other proprietary notices or describe products, services, processes or technologies owned by ONDAhousing PMS S.L. or third parties. Nothing contained herein shall be construed by implication, estoppels or otherwise as granting to the user a license under any copyright, trademark, patent or other intellectual property right of ONDAhousing PMS S.L. or any third party.

Trademarks
The ONDAhousing PMS S.L. name and logo and all related product and service names, design marks and slogans are trademarks, service marks or registered trademarks of ONDAhousing PMS S.L. and may not be used in any manner without the prior written consent of ONDAhousing PMS S.L.. Other products and service marks are trademarks of their respective owners.

Consent to Monitoring and Disclosure
ONDAhousing PMS S.L. is under no obligation to monitor the information residing or transmitted to this site. However, anyone accessing this site agrees that ONDAhousing PMS S.L. may monitor the site to (1) comply with any necessary laws, regulations or governmental requests; (2) to, in its sole discretion, operate the Site in a manner it deems proper or to protect against conduct it deems inappropriate.ONDAhousing PMS S.L. shall have the right but not the obligation, to reject or eliminate any information residing on or transmitted to the Site that it, in its sole discretion, believes is unacceptable or inconsistent with these terms and conditions.

In the event ONDAhousing PMS S.L. receives information or materials through the Site, including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information or material shall be deemed to be non-confidential and ONDAhousing PMS S.L. assumes no obligation to protect same from disclosure. The submission of information or materials to ONDAhousing PMS S.L. shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by ONDAhousing PMS S.L. for any purpose whatever. In addition, you grant ONDAhousing PMS S.L. the right, in any form now or hereafter known, to reproduce, use, disclose, distribute, transmit, create derivative works from, and publicly display and perform, any information or materials you submit to through any Site.

Limitation of Liability
You assume all responsibility and risk for the use of this site and the Internet generally. In no event shall ONDAhousing PMS S.L., or its affiliates be liable for any direct, special, indirect, or consequential damages or any damages whatsoever; including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tort actions, arising out of or in connection with the use, copying, or display of the content resulting from access to or use of this site, or the Internet generally, under contract, tort or any other cause of action or legal theory.

Although ONDAhousing PMS S.L. believes the content to be accurate, complete, and current, ONDAhousing PMS S.L. makes no warranty as to the accuracy, completeness or currentness of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time, changes are made to the content herein. ONDAhousing PMS S.L. may make changes in the products and/or the services described herein at any time.

Warranty Disclaimer
Access to each site (including any information or materials therein) is provided on an “as is” basis, without warranties of any kind, either express or implied, including, but not limited to, warranties of title, non infringement or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by ONDAhousing PMS S.L., affiliates or their respective employees shall create any warranty. Neither ONDAhousing PMS S.L., nor its affiliates warrant that the information or materials on, or access to, any site will be without interruption or error free.

Endorsements and Linked Sites
Some of the sites listed as links herein are not under the control of ONDAhousing PMS S.L.. Accordingly, ONDAhousing PMS S.L. makes no representations whatsoever concerning the content of those sites. The fact that ONDAhousing PMS S.L. have provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by ONDAhousing PMS S.L. with respect to such site, its owners, or its providers. ONDAhousing PMS S.L. is providing these links only as a convenience to you. Company has not tested any information, software, or products found on these sites and therefore cannot make any representations whatsoever with respect thereto. There are risks in using any information, software, or products found on the Internet; and ONDAhousing PMS S.L. cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Security
You agree that you will comply with any security processes and procedures (such as passwords) specified by ONDAhousing PMS S.L. with respect to access to or use of the Site. Further, you agree not to access or attempt to access any areas of or through a Site which are not intended for general public access, unless you have been provided with explicit written authorization to do so by ONDAhousing PMS S.L..

Changes and Other Terms
ONDAhousing PMS S.L. have the right to make changes and updates to any information contained within this site without prior notice. ONDAhousing PMS S.L. reserves the right to change any of the Terms of Use without prior notice. Access to particular areas on the site may be subject to additional or different terms and conditions, as specified by ONDAhousing PMS S.L. from time to time.

Failure to Comply
ONDAhousing PMS S.L. have the right to terminate or restrict your access to any or all Sites, unilaterally and without notice, in the event you violate any of these Terms of Use. ONDAhousing PMS S.L. also reserves any and all remedies at law or equity in connection with violation of these Terms of Use.

Information Provided by You
Any information provided by you to ONDAhousing PMS S.L., including but not limited to feedback, data, questions, comments, suggestions, or the like, shall be deemed to be non confidential. ONDAhousing PMS S.L. shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation.

Additionally, ONDAhousing PMS S.L. shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such information.

PAYMENT SERVICES – RENTAL POLICY

DEPOSIT AND PAYMENTS: [1-100]% of your reservation may be collected any time after booking. The total is due [7-60] days prior to your check in date or upon arrival. If you have a credit card on file it will be charged automatically unless other payment arrangements are made. Please review your reservation and make sure all the information including check in and check out dates are correct. 

PAYMENT TERMS: Credit/Debit Cards are accepted or other electronic wallets such as PayPal.

CANCELLATION: Cancellation policy is the same as the payment policy. If the reservation is modified the cancellation policy will apply on used nights. In case more dates are added to the reservation Prepayment and Cancellation policies will apply on these too.

RATES: Rates, terms and applicable taxes are subject to change without notice. We reserve the right to move Guest up to 30 days in advance to a comparable property or refund the Guest the amount paid.

CHECK IN AND CHECK OUT: The rental period begins at [16:00-17:00] p.m. on the day of arrival and terminates at [10:00-12:00] a.m. on the day of departure, unless prior arrangements have been made. Early/Late check ins or late departures may incur an extra charge of 25€. The properties are professionally cleaned and inspected before and after each rental to ensure that all guests have a clean comfortable stay. Please be thoughtful of renters who may be checking in on the same day that you checkout. Occasionally delays may occur during peak season.

DAMAGE DEPOSIT: There is a 100/200€ damage deposit due upon arrival applicable on some properties. Please consult these informations at the bottom of the description section. If there is no information alike no Damage Deposit policy will be enforced. 

DAMAGE AND CLEANING ISSUES: Any damage or cleaning issues noticed upon arrival should be reported to the owner/manager immediately. If damage or cleaning issues are not reported within 3 hours of your arrival, your credit card may be charged for the cost of the repair. All general maintenance issues should also be reported so the unit can be kept in good repair. You must contact the owner/manager to address any cleaning issues within 3 hours of your arrival. You will not incur any additional charges if the following items are adhered to:

No damage is done to the unit or its content including the linens.
No items are missing upon the inventory check. (This includes, but is not limited to, transferring items to other units.)
All debris, garbage and discards are placed in proper containers.
All soiled dishes are placed in the dishwasher.
There was no exceeding the maximum occupancy of the unit.
There was no smoking or evidence of smoking in a designated non-smoking unit.
Unit is left in neat condition.
Pet friendly units show no sign of pet damage or excessive cleaning.

If you experience any problems whatsoever with the vacation property during your stay, please contact us and we will do our best to rectify the matter as soon as it is practically possible. Should a problem remain unresolved, you are required to notify us in writing within 7 days of your departure. No action can be taken or liability accepted for any complaints received after this period. We aim to resolve complaints within a two month period from receipt, the details of which will be kept confidential to only the parties involved. Please note that insects such as ants and the like are occasionally inevitable, and are not cause for complaint. The vacation property is treated periodically as part of a pest and termite control program, and is cleaned after each rental.

NO SMOKING: Smoking is not allowed in any of our units by default (There will be exceptions). Smoking is not allowed outside by any open window/door. Smoking is permitted on balconies as long as the doors and windows are closed.

SEVERE WEATHER: We do not refund rents or deposits lost due to cancelled or shortened stays because of weather. Departures due to inclement weather do no warrant refund of rent or deposit. We suggest Vacation Travel Insurance during the rain seasons.

PET POLICIES (Allowed in Pet Friendly Units Only): There is a maximum of two pets per guest allowed in each unit. Guest pets must be treated for fleas and ticks prior to arrival. Guests must pick up after pets and tightly tie the remnants in a plastic bag if staying in a Pet Friendly Unit. Pets are not allowed on the furniture and all pet hair must be cleaned up prior to departure. The security deposit may be retained if there is any report of pet hair on bedding and sofas. Guest pets must be leashed at all times when outside of the unit. The violation of any terms of this pet policy subjects the guest to additional fines or termination of the rental period. Guest pet policies and unit availability are subject to change per county and association rules and regulations at any time.

COMMUNITY RULES: Guest agrees to abide by rules of the community. These may be posted in the unit or at the community pool or office. These rules may change from time to time.

FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance deposit and/or rental money and the party will not be permitted to check-in.

GUEST assures us that the tenants will observe all conditions and terms of this agreement as to maintaining the rental in good order and appearance and will conduct themselves in a manner inoffensive to neighbors.

GUEST assures that any tenant who violates any of the terms of this Agreement shall be immediately denied occupancy and shall remedy any damages or other expenses, which are caused by the tenant and/or the tenant’s guest(s).

GUEST agrees that any tenant who is found using drugs or allows others to use drugs on the premises will be immediately denied continued occupancy at these premises.

GUEST and/or their guests shall not disturb, annoy, endanger, or inconvenience neighbors, nor use the premises for any immoral or unlawful purposes, nor violate any law or ordnance, nor commit waste or nuisance on or about the premises.

GUEST agrees that during the term of this agreement and such further time as he/she occupies the premises, he/she will keep the rental clean and free of trash, garbage, and other waste; and all pipes, wires, glass, plumbing and other equipment and fixtures in the same condition as at the beginning of, or may put in during the term of the agreement, reasonable wear and tear and damage by unavoidable fire and casualty only exception.

GUEST agrees to indemnify and save our company harmless from all liability, loss or damage arising from any nuisance or harm made or suffered on the premises by the GUEST, tenants, or guests or from any carelessness, neglect, or improper conduct of any persons entering, occupying or visiting the premises. We accepts no responsibility or liability for any loss or damage or alteration to the terms of your reservation caused by events beyond our control, including but not restricted to war, terrorist activity, civil commotion, flight delays, or cancellations, airport closures, loss of luggage, adverse weather conditions, fire flood, or industrial dispute. We cannot accept any liability for failure of public supplies such as water, electricity, Internet or breakdown of the air conditioning system. Nor for the consequences of the action or omissions of persons who may control or supply main services, or any actions taken in the vicinity of the property reserved, by any authority over which there is no control.

We cannot accept any liability for your personal safety during your vacation. It is particularly important that children are supervised at all times in and outside the vacation property. We assume no responsibility for accidents. You are reminded to exercise care as to your personal safety, and the safety of your companions. Whenever possible, valuables should be left secure and out of sight.

CREDIT CARD AUTHORIZATION: I understand and consent to the use of the credit card provided without original signature on the charge slip, that an email of this agreement will serve as an original, and that this Credit Card Authorization cannot be revoked and will not terminate until 90 days after the rental is vacated. Additional charges may include: unauthorized long distance telephone and satellite TV charges; excessive cleaning fees; damages beyond normal wear and tear and unreturned keys.